We will not issue the refund if your returned product does not meet the criteria we have stated on our return policy. Please allow 2-3 business days for us to process your refund once we receive your returned product. You will not be able to re-use any promotional free shipping code if you have already used them on your original purchase. Customer is responsible for shipping cost to and from our warehouse unless exchange is required by our mistake which we will cover all the shipping costs. Product may be exchanged if they are in NEW/ unopened condition with the UNOPENED original package within 30 days of delivery. We reserve the right to deny/ refuse the return if your return does not meet the criteria stated above. Please allow 2-3 business days for us to process the return upon receipt. We will NOT be able to process your return if your RMA number is not included with your product. All refunds must be issued back to the original payment method. Your original shipping cost will be deducted from the refundable amount if you use the promotional free shipping code. The customer would be responsible for return shipping unless the reason for the return was our mistake which we will send you the pre-paid shipping label for. All returns without an exchange are subject to a 15% restocking fee without exception. We will accept returns for a refund or exchange on products in NEW/ unopened condition with the UNOPENED original package within 30 days of delivery. We advise you to consult your local government import office with any questions. We are not responsible for any customs or duty taxes that your country’s government agency may charge on your merchandise. Please be aware that your country may charge you customs duties, taxes, and brokerage fees on importing goods on certain products. HIDCONCEPT.COM ships worldwide using UPS, DHL, & USPS within 24-48 hours during the business days. The common misconception is that any Japanese-branded car is a JDM. Japanese Domestic Market (JDM) refers to Japan's home market for vehicles and vehicle parts. Once again, this is another step that makes HID CONCEPT differ from all other automotive lighting suppliers online. HID CONCEPT is a proud authorized reseller of IPF automotive lighting products. IPF is known for manufacturing the highest qualified and superior function certified by the international quality certification ISO9001. IPF produces truly innovative automotive lighting products including low and high-beam lights and fog lights that utilize everything from halogen to LED technology. Since 1946, IPF Corporation has been leading in top-brand auto lighting solutions.
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